Candlewood Suites Aurora-Naperville, an IHG Hotel Room Price, Discount and Promo, Photos, & Online Booking

Candlewood Suites Aurora-Naperville, an IHG Hotel Room Price, Discount and Promo, Photos, & Online Booking

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Candlewood Suites Aurora-Naperville, an IHG Hotel Room Price, Discount and Promo, Photos, & Online Booking

Hotels » United States of America Hotels » Illinois Hotels » Aurora Hotels » Candlewood Suites Aurora-Naperville, an IHG Hotel

Candlewood Suites Aurora-Naperville, an IHG Hotel * * *

No-frills Aurora hotel with 24-hour fitness

Price start from: 87 USD

Location

Aurora – 2625 W Sullivan Road – IL, 60506, Aurora, United States of America

Candlewood Suites Aurora-Naperville, an IHG Hotel ()


Balcony (Balcony)


Bathroom (Suite, 1 Bedroom (1 Queen Bed) – Bathroom)


Bathroom (Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr) – Bathroom)


Television (Suite, 1 Bedroom (1 Queen Bed) – Television)


Laundry (Laundry)


Exterior (Exterior)


Exterior (Exterior)


BBQ/Picnic Area (BBQ/Picnic Area)


Breakfast meal (Breakfast meal)


Lobby (Lobby)


Lobby (Lobby)


Lobby (Lobby)


Lobby (Lobby)


Fitness Facility (Fitness Facility)


Fitness Facility (Fitness Facility)


Meeting Facility (Meeting Facility)


Laundry (Laundry)


Laundry (Laundry)


Guest Room (Suite, 1 Bedroom (1 Queen Bed) – Guest Room)


Guest Room (Studio Suite, 2 Double Beds – Guest Room)


Guest Room (Studio Suite – Guest Room)


Guest Room (Suite, 1 Bedroom (1 Queen Bed) – Guest Room)


Guest Room (Suite, 1 Bedroom (1 Queen Bed) – Guest Room)


In-Room Amenity (In-Room Amenity)


Guest Room (Studio Suite, 2 Double Beds – Guest Room)


In-Room Amenity (Suite, 1 Bedroom (1 Queen Bed) – In-Room Amenity)


Hotel Interior (Hotel Interior)


Business Center (Business Center)


In-Room Kitchen (Suite, 1 Bedroom (1 Queen Bed) – In-Room Kitchen)


Hotel Interior (Hotel Interior)


Hotel Interior (Hotel Interior)


Business Center (Business Center)


Candlewood Suites Aurora-Naperville, an IHG Hotel ()


Guest Room (Studio Suite – Guest Room)


Review

  • Douglas (1 Night Trip), Rating: 8

    Not Bad

    The young lady in the office was a bit cold acting but she was nasty, so, I’ll give her a good score, the air conditioner has a bad bearing on the fan motor. We realized it after we had unpacked, so we just used ear plugs. The laundry machines are free and work well enough. It was a good over night stay. No real issues. Clean, safe and did its job.

  • Franky (2 Night Family Trip), Rating: 4

    Well Serve

    The room we were assigned had a very strong cigarette/smoke odor. Asked staff to change rooms and they refused—said they were fully booked, yet I checked in at 5pm, and there were multiple people that checked in after us. Request for discount on stinky room denied. Front desk staff was VERY RUDE and unhelpful. Expecting them to do their job—like check in hotel guests, answer questions about amenities, or simply request more toilet paper—we’re extreme inconvenience for them. AM staff was better, but evening staff was horrible. The room appeared clean at initial glance, but after unpacking, discovered make up smear on shower curtain, door handles and jambs were absolutely filthy, fridge had what appeared to be milk still in it (along with hair), and couldn’t cook as the cookware was not only greasy but so small and warped, unusable. Plus side—free laundry! Just supply your own soap. Room also had shampoo, conditioner, and body wash inside shower stall. Location is good, lots of restaurants nearby, close to freeway. Bed and pillows were great, sheets were soft. Pets allowed. Would I stay here again? If no other option, then yes, better than super 8 or motel 6 (although I have stayed at these chains and service/cleanliness were much better). Unfortunately, I would def look at other options before booking here again.

  • Chiquita (5 Night Family Trip), Rating: 2

    Thieves Work At The Front Desk

    I paid my stay with the card I booked room for and paid my hotel fee with a different card and this place decided to charge my whole stay on my card I paid my hotel fee with without asking me for permission and that mess my whole trip up because I had set aside money on the two cards for there’s purpose of use BAD place and they lied about it and I had Proof of it on my accounts thieves work here

  • Franky (1 Night Romance Trip), Rating: 6

    Well Serve

    The floor had hair in the bathroom and the whole room smelled like urine

  • Franky (3 Night Family Trip), Rating: 8

    Well Serve

    Great management. really care about their customers

  • Robert (2 Night Trip), Rating: 2

    Do Not Stay Here!

    Got double charged for stay and manager keeps putting me on hold and avoiding rectifying the issue

  • Franky (1 Night Business Trip), Rating: 6

    Well Serve

    Located In great location. Front desk staff was great. Evening shift desk staff deserve a raise. Room conditios could be better. First night refrigerator wasn’t working. Got moved to a new room the next day. To say it was infested with roaches was an understatement. I was moved to my third room and the microwave wasn’t working. The manager didn’t really offer anything to say sorry or comp anything. I do alotof traveling. Just one place off the stay list.

  • Keyanna (3 Night Trip), Rating: 8

    Extended

    It started off rocky, but the manager Robert is great with solving problems. Thanks for making my stay comfortable

  • Franky (1 Night Family Trip), Rating: 2

    Disappointing

    Room was outdated, holes in the sheets, dirty carpet, not enough towels

  • Gayle (1 Night Trip With Friends), Rating: 2

    Candlewood Suites Aurora, Illinois

    The checkin experience was terrible. The hotel only showed one room booked and I had the confirmation showing 2. All the girl said is it happens. She did have another room available. We asked to pay for rooms individually I paid for one another person paid for another. I got notification from my credit card that I was charged 2 times. Again I was told oh that happens but it should only charge one. Checkout was bad too. The girl was rude told me she couldn’t give me a receipt because I booked through Expedia but I showed her the pending charge on my credit card said Candlewood. She then said she would give me a receipt. When she looked it all up she was nicer saying the charges were messed up by them. Today I got another notification of a charge for the room. I would never stay there again. Everyone was I knowledgeable and rude.

Main Amenities

  • 83 smoke-free guestrooms
  • Weekly housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Front desk safe
  • Convenience store
  • Snack bar/deli
  • Laundry service
  • Meeting room
  • Picnic area
  • Barbecue grills
  • Free WiFi and free parking

What’s Around

  • Splash Country Waterpark – 2.9 mi / 4.7 km
  • Aurora University – 4.2 mi / 6.7 km
  • Paramount Theater – 5.3 mi / 8.5 km
  • Hollywood Casino Aurora – 5.6 mi / 9 km
  • Chicago Premium Outlets – 6.9 mi / 11 km
  • Kane County Fairgrounds – 9.1 mi / 14.6 km
  • Raging Waves Waterpark – 9.6 mi / 15.4 km
  • Arcada Theater – 10.9 mi / 17.6 km

For Families

  • Rollaway/extra beds (surcharge)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Refrigerator

Amenities

  • Free WiFi
  • Free Parking
  • Bathtub
  • Kitchen
  • Non-smoking
  • Gym

Locations

  • Quiet, 64 guests said the location is quiet
  • Easy Parking, 54 guests said they found parking easy
  • Convenient, 51 guests said the location is convenient
  • Safe, 49 guests said the location feels safe
  • Dining Options, 35 guests said there were lots of dining options

Hotel Size

  • This hotel has 83 rooms
  • This hotel is arranged over 3 floors

Check In – Check Out Time

  • Check-in time 4 PM-anytime
  • Check-out time is 11 AM

Check In Instructions

  • Front desk staff will greet guests on arrival.

Check In Required

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children Travelling Attention

  • No cribs (infant beds)

Pets Travelling Attention

  • Pets allowed*
  • Restrictions apply*
  • 1 per room (up to 30 lbs)
  • Pets must be supervised
  • Off-leash area available

Internet Reach

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Others

  • Smoke-free property

In The Hotel

Food And Drink

  • Snack bar/deli
  • Barbecue grills

Things To Do

  • 24-hour fitness facilities
  • Fitness facilities

Working Away

  • 24-hour business center
  • Business center
  • Number of meeting rooms – 1

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers – 1
  • Year Built – 2009
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar – near toilet

Languages Spoken

  • English
  • Spanish

In The Room

Home Comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep Well

  • Hypo-allergenic bedding available

Freshen Up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be Entertained

  • 32-inch TV
  • Cable TV channels
  • DVD player

Stay Connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food And Drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Weekly housekeeping provided
  • Connecting/adjoining rooms available

Extra

  • Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)

Policies

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there’s a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

Landmarks

  • Splash Country Waterpark – 2.9 mi / 4.7 km
  • Aurora University – 4.2 mi / 6.7 km
  • Paramount Theater – 5.3 mi / 8.5 km
  • Hollywood Casino Aurora – 5.6 mi / 9 km
  • Chicago Premium Outlets – 6.9 mi / 11 km
  • Kane County Fairgrounds – 9.1 mi / 14.6 km
  • Raging Waves Waterpark – 9.6 mi / 15.4 km
  • Arcada Theater – 10.9 mi / 17.6 km

Transport

  • Chicago O’Hare International Airport (ORD) – 48 min drive
  • Chicago, IL (DPA-Dupage) – 22 min drive
  • Aurora Transportation Center – 10 min drive
  • Geneva Station – 15 min drive
  • Naperville Route 59 Station – 16 min drive

Hygiene Qualifications

  • This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Health & Safety

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays – 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

FAQ

  • Q: Does Candlewood Suites Aurora-Naperville, an IHG Hotel offer free cancellation for a full refund?

    A: Yes, Candlewood Suites Aurora-Naperville, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property’s cancellation policy. Just make sure to check this property’s cancellation policy for the exact terms and conditions.

  • Q: What are the cleanliness and hygiene measures currently in place at Candlewood Suites Aurora-Naperville, an IHG Hotel?

    A: This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

  • Q: Is parking offered on site at Candlewood Suites Aurora-Naperville, an IHG Hotel?

    A: Yes, there’s free self parking. RV/bus/truck parking is available.

  • Q: Are pets allowed at Candlewood Suites Aurora-Naperville, an IHG Hotel?

    A: Yes, pets are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There’s a charge of USD 25 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.

  • Q: What are the check-in and check-out times at Candlewood Suites Aurora-Naperville, an IHG Hotel?

    A: You can check in from 4 PM – anytime. There’s a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Contactless check-in and check-out are available.

  • Q: Are there restaurants at or near Candlewood Suites Aurora-Naperville, an IHG Hotel?

    A: Yes. Nearby restaurants include Chipotle (12-min walk), Starbucks (12-min walk), and East China Inn (2.6 mi).

  • Q: Is there an onsite casino at Candlewood Suites Aurora-Naperville, an IHG Hotel?

    A: No, this hotel doesn’t have a casino, but Hollywood Casino (10-min drive) and Hollywood Casino Aurora (10-min drive) are both nearby.

  • Q: What is there to do at Candlewood Suites Aurora-Naperville, an IHG Hotel and nearby?

    A: Candlewood Suites Aurora-Naperville, an IHG Hotel has a 24-hour fitness center and a picnic area.

Whats Free?

  • Free WiFi and free parking

Rooms Available

  • Studio Suite
  • Studio Suite, 1 Queen Bed
  • Suite, 1 Bedroom (1 Queen Bed)
  • Studio Suite, 2 Double Beds
  • Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)
  • Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)
  • Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Candlewood Suites Aurora-Naperville, an IHG Hotel Room Price, Discount and Promo, Photos, & Online Booking


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